Gables Sucks

At least that is my opinion....

Apartments in general and anyone that you rent anything from could care less if you die a horrible death. As long as the checks keep comng in they just figure screw those poor SOBs.

Oh you think there is a water leak in the roof and there are water marks on the walls. We'll send someone over to paint over that right away. WTF are they thinking? I know its all about profits but they sincerely must pay more attention toward giving their personel training that will help with risk management. Someone could take legal action against them for the initiation of some illness due to mold now growing in the walls.

So you have a crack in your bath tub showing up? We'll send someone over to put some paint on that. Are you kidding me? Is the answer to all of your problems put some paint on it and it will go away? What is I broke my leg after tripping over something else that you thought paint would get rid of or fix? Would you paint my leg?

I wish my problems could all be solved with paint. In fact I consider the last aparment manager at Gables to be a problem. Following your own logic I should run out and get some paint. Not just any paint. I'll be sure to grab a chip and have it matched to the approved apartment color and paint right over the apartment manager. There I feel much better. But wait the problem isn't solved.

Ok I'm a little confused. Or perhaps I should say that you are a little confused to say the lease. Paint doesn't get rid of problems it covers them up and allows them to fester.

Besides the paint...

Being out of the apartment nowa letter comes asking for money above and beyond the deposit. Again, I know it is all about profit and we have established that YOU DON'T CARE but wouldn't it make sense to think things through a bit? Shouldn't you compare the "damage" to what was on the original lease 4 YEARS AGO? That makes too much sense. Screw it lets just send the bill and hope they pay for it. How about this? Rather than paying Gables (YUCK!) payments just might go to a third party who has nothing to do but to bring up every legal violation of renters rights.

Review your policies and you just might find that you have some happy renters in your future. You won't be a total loss sitting around with empty nice looking apartment with paint all over them. The faceless corporation thing is so 80's.

Taking care of the way people...
Yeah right!

WOW Form Response Efficiencies

Wow what a wonder form responses are. The save so much time for the company. I wonder if anyone has done them correctly. I have made attempts at making the ones at my real job sound personal and familiar but really are they?

I am trying to get a hold of a domain that was registered for the organization after we lost touch with the consultant and he has been unresponsive to any sort of contact. The domain is still being used and points to our host. But guess what we are moving hosts and can't change the IP to point to the new location. Can you say screwed? Yep, thats the situation.

I just finished my latest round with Network Solutions. I thought to myself what a better place than to start than with one of my registrars. I ended up with round after round of the same email being sent back to me referring me to another site which stated that my registrar should help me out with this.

Then a few hours ago the sent me a survey about my experience. At least that was a place to vent and make me feel like I would get another for response. I'm still waiting on that but it will be coming. Something that will say something to the effect of thank you for taking the time to fill out our survey and that it will help in improving the over all customer experience.

What about my experience? Are you going to help me?

The answer is most likely no. That is where large companies make a big mistake. They start to lose market share and wonder why the start ups grow so fast. Its about customer service you fools. Network Solutions service has gone down hill through the years that I've used them and larger percentages of my business has gone to their competitors that actually care.

I have to say that Godaddy and Register both personally wanted my business. Talk about friendly voice on the other side of the phone. They are both a refreshing change from the voice at Network Solutions that acts like they are asleep or just pissed that I called.